Beware of unauthorized or fraudulent hotel agencies!
Please be aware that an ever increasing number of fraudulent companies are offering hotel rooms to congress attendees. Companies calling themselves Exhibition Housing Management and Convention Hotel Services have been contacting exhibitors and companies supporting the ECTS Congress in Valencia 2018.
If you are contacted by any other company or agency offering housing for the ECTS Congress 2018 in Valencia, please note that these companies are not authorized to represent the ECTS in any way, nor do they have access to the officially contracted ECTS Congress 2018 room blocks or rates.
If you are contacted by any such agency or have any questions regarding their legitimacy please don’t hesitate to contact us at email@example.com.
How Does Hotel Fraud Work?
These groups promote attractive deals with local accommodation providers, but once payment has been received, the company disappears and can no longer be contacted by phone or email. Once the attendee contacts the hotel directly about their room, they realise the hotel has no record of them or their stay. Not only is their money gone, they must then scramble to find last-minute accommodation, which is rarely convenient to the venue.
How to Avoid Fraud?
Book through our Official Accommodation Partner.
Investigate all documentation regarding the company.
Use credit cards to guarantee your rooms, rather than wire transfers.
IINTERPLAN is the official booking organization for the 45 ECTS Congress. The only official correspondence you should receive will be from the ECTS or Interplan. To receive the best service and pricing, please do not use an outside vendor. We work hard to provide the best hotel rates in order to keep the meeting affordable during peak tourism season in Valencia.
Profit from reduced hotel prices by arranging your early accommodation booking in one of the official event hotels.